Privacy Policy

1. Introduction
This Privacy Policy explains how T33D – Terrains, Trucks & Tanks 3D (“T33D”, “we”, “us”, “our”) collects, uses, and protects your personal data when you visit t33d.co.uk or contact us directly. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using this website, you agree to the practices described in this policy.

2. Data Controller
T33D – Terrains, Trucks & Tanks 3D
Sole Trader: Andrew Torrance
Business Address: Upper Woodford, Salisbury, SP4 6PA, United Kingdom
Email: design@t33d.co.uk

3. Personal Data We Collect
We may collect and process the following categories of personal data:
•     Contact information — name, email address, phone number, postal address.
•     Project information — details you provide when requesting quotes or services.
•     Technical data — IP address, browser type, device information, pages visited, and interaction data (via cookies or analytics tools).
•     Communication data — emails, messages, and any information you send to us.
•     Payment information — only if you purchase services; handled securely via third‑party payment processors.
We do not collect sensitive personal data unless you explicitly provide it.

4. How We Use Your Data
We process your personal data for the following purposes:
•     To respond to enquiries and provide quotes.
•     To deliver 3D modelling and related services.
•     To manage billing, invoicing, and business administration.
•     To improve website performance and user experience.
•     To maintain security and prevent fraud.
•     To comply with legal obligations.
We only process personal data where we have a lawful basis, such as contract, legitimate interests, or legal obligation.

5. Sharing Your Data
We do not sell or rent your personal data. We may share data with:
•     Service providers such as hosting companies, email providers, analytics tools, or payment processors.
•     Professional advisers such as accountants or legal consultants.
•     Authorities where required by law.
All third parties are required to protect your data and use it only for the purposes we specify.

6. International Transfers
Some service providers may operate outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as:
•     UK GDPR‑approved standard contractual clauses
•     Adequacy decisions for the destination country

7. Data Retention
We retain personal data only for as long as necessary:
•     Enquiries: up to 12 months
•     Client project data: up to 7 years (for tax and accounting purposes)
•     Technical/analytics data: typically 12–26 months depending on the tool
After this period, data is securely deleted or anonymised.

8. Your Rights
Under UK GDPR, you have the right to:
•     Access your personal data
•     Correct inaccurate data
•     Request deletion (“right to be forgotten”)
•     Restrict or object to processing
•     Request data portability
•     Withdraw consent (where consent is the basis for processing)
•     Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact design@t33d.co.uk.

9. Cookies and Tracking Technologies
This website may use cookies or analytics tools to improve performance and understand how visitors use the site. You can control or disable cookies through your browser settings. A separate Cookie Policy can be added if you use advanced tracking tools.

10. Security
We take appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, disclosure, or alteration. However, no internet transmission is completely secure.

11. Links to External Websites
This website may contain links to third‑party sites. We are not responsible for their privacy practices or content. You should review their privacy policies before providing personal data.

12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the most recent update.

13. Contact
For questions about this Privacy Policy or your personal data, contact:
design@t33d.co.uk
Upper Woodford, Salisbury, SP4 6PA, United Kingdom